Terms and Conditions

Welcome to R De Leon Poultry Supplies! We appreciate your business and would like to ensure a smooth and transparent transaction. Please read the following terms and conditions carefully before using our Point of Sale (POS) system and online ordering services.

1. Returns Policy:
a) We accept returns for products purchased within 7 days from the date of purchase.
b) Products eligible for return must be unused and in their original packaging.
c) Refunds will not be issued for returned products. We only offer replacements under certain conditions.

2. Refund Policy:
a) We do not accept refunds for returned products.
b) In case of a return, we will provide a replacement for the damaged or expired product.

3. Replacement Policy:
a) The store will only accept replacement requests for damaged or expired products.
b) To initiate a replacement, please contact our customer service within 7 days of receiving the product.
c) Replacements will be processed after verification of the damage or expiration.

4. Data Privacy:
a) We are committed to protecting your privacy and adhere to the Data Privacy Act of 2012.
b) Any personal information provided by customers will be used solely for the purpose of processing orders and improving our services.
c) We do not use customer data for illegal activities or share it with third parties without explicit consent.

5. Online Ordering:
a) By placing an order on our website, you agree to abide by these terms and conditions.
b) Customers are responsible for providing accurate and up-to-date information during the ordering process.
c) R De Leon Poultry Supplies reserves the right to cancel or refuse any order in case of suspected fraudulent activity.

6. Changes to Terms and Conditions:
a) R De Leon Poultry Supplies reserves the right to modify these terms and conditions at any time without prior notice.
b) It is the customer's responsibility to review the terms periodically for any changes.

7. Contact Information:
a) For any inquiries, concerns, or to initiate a return or replacement, please contact our customer service at [provide contact details].

8. Payment Policies:
a) We only accept manual processing payments and do not support automated payment processing at this time.
b) Payment can be made via E-Wallet or Bank Transfer.
c) Please note that the payment process is not automated within our system.
d) Customers are required to provide proof of payment for order processing.

e) The store shall not be responsible for any taxes or fees associated with the payment (G-cash or Maya). The customer agrees to bear any such taxes or fees and shall provide proof of payment upon request.

9. E-Wallet Payments:
a) If you choose to make payment via E-Wallet, please transfer the specified amount to the provided E-Wallet account.
b) After completing the transaction, kindly provide proof of payment via email to [provide email address].

10. Bank Transfer Payments:
a) For Bank Transfer payments, transfer the order amount to the designated bank account.
b) After the transfer is complete, send proof of payment to [provide email address].

11. Proof of Payment:
a) Customers must provide a clear and valid proof of payment for order processing.
b) Proof of payment should include transaction details such as date, amount, and transaction reference.

12. Order Processing:
a) Orders will be processed upon verification of the provided proof of payment.
b) It is the responsibility of the customer to ensure that accurate proof of payment is submitted.

13. Payment Confirmation:
a) Once payment is confirmed, you will receive an order confirmation email, and your order will be processed for shipping.

14. Failed Payments:
a) In case of failed payments or discrepancies, our customer service will contact you to resolve the issue.

15. Currency:
a) All transactions are processed in Philippine Peso (PHP), the official currency of the Philippines.